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Hello John Doe,
Thank you for your interest!
I've sent the Premium package information directly to your email john.doe@company.com.
As a valued customer since March 15, 2023 (ID: CUS-2023-4578), I can offer you an additional 20% discount on our Premium package.
For questions, please reach me at +1 555 123 4567.
Best regards,
Your Team